Privacy Policy

At Kemper Direct® Insurance we’re very serious about protecting your privacy. We want you to understand how we collect and use your personal information to process insurance requests and how that information allows us to meet your specific insurance needs.

Please note that visitors may browse our website anonymously without providing any personal information. Also, like all websites, we can detect and store your IP address and that of the website that referred you to us. We collect this information at the individual and the aggregate level to determine web traffic and usage patterns and we use this information to help provide adequate capacity for our visitors.

In no instance, however, are we able to determine your email address or any other personal information unless you provide it to us or as otherwise explained in this Privacy Notice.

How do we protect your privacy?

We continuously work to protect your personal information. Our site has security measures in place to protect against the loss, misuse and alteration of information under our control. For more details, see our Security Statement

What personal information do we collect?

The personal information we collect includes information about you, other members of your household and your vehicles. It may include your name and address, the cars you own, a description of your home, your payment and claims history, your driving and credit records, Social Security Number and other similar information.

Where do we obtain personal information about you?

We collect your personal information as provided by you, from our records and those of our affiliates, and from consumer reporting agencies and other authorized providers of personal information.

When do we collect personal information about you?

We collect personal information about you when you make an insurance request, if you decide to make a purchase, or when you submit an email to us.

How do we use your personal information?

We use your personal information to generate more accurate rate quotes and to help us provide a faster response to your insurance requests. We also may provide you with policy and marketing information via email, mail and/or telephone.

With whom do we share your personal information?

We do not sell your personal information to other companies for their own marketing purposes. However, we may share your personal information with our affiliates. From time to time, we also share such information with nonaffiliated third parties, but only:

The nonaffiliated third parties with whom we might share your personal information include insurance agents or brokers, service companies that help us issue or maintain policies and handle claims, legal and regulatory authorities, and various databases developed or used by the insurance industry. To the extent we share this information with companies that perform marketing services on our behalf or with which we have joint marketing agreements, we require those companies to contractually commit to protecting your personal privacy.

Do we use "Cookies"?

A cookie is a small data file that certain websites write to your hard drive when you visit them. We use cookies to keep track of your visits to our website. We also use a cookie if you request a rate quote from us. We do not use cookies to store or transmit any personal information about you; however, the use of cookies may permit us to identify a visitor if the visitor has also provided identifying information. If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie. You can refuse cookies but our website requires cookies in order to process a rate quote or use Manage Policy.

What if I still have questions?

If you still have questions or concerns regarding our Privacy Policy, please feel free to contact us.